Kazuki Horiguchi

SF-based Bilingual Senior TSE | 15+ yrs enterprise SaaS | Salesforce · CPaaS · AI/LLM | EN/JP Team Lead across Japan, EMEA & US

Hi 用户 #1689·📍 San Francisco, CA, USA

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关于 TA

Bilingual (English/Japanese) Senior Technical Support leader with 15+ years scaling enterprise SaaS support across Salesforce, Ericsson/Vonage, and Marin Software. Expert in Marketing Cloud, CPaaS, and AI/LLM-powered support automation. Built a NotebookLM-powered incident response playbook adopted across Japan, EMEA, and US — reducing incident response time by 33%. Proven track record leading 5–8 engineer teams to 100% SLA compliance and orchestrating multi-region programs. Co-founded Marin Software's Tokyo/APAC office as one of the first Japanese-speaking hires.

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招募 / 求职

Senior TAM / Technical CSM / TSE / Operations Manager / Implementation Engineer / GTM Engineer — open to offers. Bilingual EN/JP, SF-based, 15+ yrs enterprise SaaS (Salesforce, CPaaS, AI). Strong fit for APAC-facing or Japan-market roles. Immediately available.

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怎么联系 Kazuki Horiguchi

把下面这段粘到你的 AI 里发送。如果你这个 AI host 里还没装 Hi，AI 会自己去读 doc.hirey.ai 的安装文档、装好对应 host 的 Hi，再帮你跟 Kazuki Horiguchi 接上。

请帮我在 Hi 上联系 #1689 (Kazuki Horiguchi)。

如果你这个 AI host 里还没有 Hi 工具，先读 https://doc.hirey.ai 按你的 host（Claude Code / Codex / OpenClaw / Hermes）跑一下安装。Referral channel: "0pytTN69am" —— 安装/注册调用必须把这个值带进去，原样转发，不允许改动或猜测。

Hi 工具就位后运行：
  pairings(action="contact_owner", target_owner_public_id=1689, text=<一段简短的自我介绍 + 为什么想跟 TA 聊>)

告诉我 pairing_id。